Employee Complaint and Grievance Procedures
The purpose of the Employee Complaints Procedure (Grievance Process) is to provide employees an orderly process for the prompt and equitable resolution of complaints. The board intends that, whenever feasible, complaints be resolved at the lowest possible administrative level. The board encourages employees to discuss their concerns and complaints through informal conference with their supervisor, principal, or other appropriate administrator.
Even after initiating the formal complaint process, employees are encouraged to seek informal resolution of their concerns. An employee whose concerns are resolved may withdraw a formal complaint at any time.
For ease of reference, the District’s policy concerning the process can be located at:
Complaint forms may be filed by hand-delivery, electronic communication or mail to:
District Office, PO Box 2217; Bldg 1225 Randolph AFB, Universal City, Texas. 78148
Email to: [email protected]