iPad Protection Plan

The iPad Protection plan is optional for all elementary and secondary students.  Randolph Field ISD will insure parents/students who have paid for the $25 nonrefundable iPad Protection fee.  Please refer to the chart below for coverage details. 

The iPad Protection Plan coverage begins August 1st and runs through July 31st of each year.  Your coverage begins on the date of purchase and is not retroactive to a date prior to your purchase date. This fee is not prorated for partial years or semesters.

For returning students, the plan must be purchased within 10 school days from the first day of school.  For new students, the plan must be purchased within 10 school days of their enrollment.  If the plan is not purchased within this timeframe, the student device will automatically default to “Without Protection Plan” status.  

Accidental damage includes unexpected incidents such as drops, spills, or bumps that occur despite reasonable care. 

This plan does not cover the loss or damage of the iPad power adaptor or charging cord, nor does it cover intentional damage to the iPad or case. 

Intentional damage is not covered.  This includes, but not limited to, the deliberate actions or neglect, such as picking at the case to create holes, removing keys from the keyboard, or damaging ports or buttons on purpose, as well as deliberately writing on case. It also includes any damage that occurs outside of instructional time (i.e. during transition, in the cafeteria, or in the courtyard), including damage sustained while the iPad is out of your backpack while walking between locations on campus.  In some cases, campus administration may review the incident to determine the appropriate response. Intentional damage will result in disciplinary action and may result in other accommodations for students to complete work while fees are collected, and a new device is issued. Additionally, continued use of a district-issued 1:1 device may be revoked. 

If the case is damaged, accidentally, or intentionally, and the Technology Department determines replacement is necessary, the applicable repair claim or replacement cost will be assessed.  After payment, the same case will remain assigned to the student for the rest of their time at Randolph Field ISD.  As long as the case continues to protect the iPad and the keyboard remains functional, no additional fees will be charged for further minor or cosmetic damage.  Replacement decisions will be made exclusively by the Technology Department.

Misuse of the case or additional intentional damage, including stickers, writing or other alterations permitted and may result in disciplinary action.  The payment provides a replacement case for the next student when the device is reassigned.

If you choose NOT to participate in the Protection Plan, you will be responsible for the full repair/replacement cost, whether the damage/loss occurs intentionally or unintentionally.  All repairs must be handled through the Technology Department and may not be performed by an outside service company. 

 *Please note that the first repair claim fee differs between our elementary and secondary campuses.  This is because elementary students' iPads remain in the classroom, while secondary students are allowed to take their iPads home.

Device Repair & Replacement Costs:

• Apple 20W USB-C power adaptor......................$20
• Apple USB-C braided charging cable.................$20
• iPad Case Replacement...................................$110
• iPad Screen & Digitizer Replacement..............$249
• iPad Replacement............................................$329
• iPad & Case Replacement...............................$439